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32A CENTRAL AVENUE, West Molesey, Surrey, KT8 2QZ
07871 784881 | 020 89799995

Customer reviews of Surrey Autos Limited

At Surrey Autos Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Surrey Autos Limited

Surrey Autos Limited

Based on 40 customer reviews

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  • 5

    At your own risk

    By Lisa D on 11 July 2020 | Purchase not verified

    They delivered the car to me without the log book, car manual, service history. No stereo code and rear windows not working. No AA Breakdown cover details or warranty details. It was suggested that I was buying a 2nd hand car and my expectations were too high. I have had to do all my own research on how the instruments work. I also had to Google and YouTube how to get the stereo code. Calls have not been returned and I am still waiting for the promised phone call from the garage owner. The sales man that delivered the car was quite abrupt, dismissive and unapologetic. He expects me to find a local garage to fix the rear windows under the warranty despite the fact I have to shield because of the virus. He is well aware of this. His only advice was that I could return the car to him. To be fair the car drives beautifully

  • 5

    Be careful!!!

    By Alessandro A on 09 July 2020 | Purchase not verified

    They sold a car with 15 mechanical faults and totally unsafe to drive. Please careful when you choose your dealer. Costumer Service really poor.

  • 5

    Seller Review and Customer Experience

    By Paul S on 18 February 2020 | Purchase not verified

    I recently bought a FIAT Punto and when viewed the car matched the description posted by the Seller. The car drove well and with no issues to date. The Seller was polite and professional and gave honest and open responses. There was no hard sell techniques used and he was very accommodating and showed flexibility which was demonstrated during the car viewing which he was able to deliver. For a relatively small dealership this is time consuming. However, he was more than happy to accommodate, since he was unable to meet the original agreed viewing slot. A good experience all round.

    Reply from Surrey Autos Limited on 07/03/20

    Paul , thanks for your review. I look forward to seeing you again when you decide to purchase your next upgrade !

  • 5


    By Natasha D on 06 February 2020 | Purchase not verified

    Bought a car 6 weeks ago. Within 1 week it had problems. Took it back, they said they fixed it but problems persisted. Took it back again within 3 weeks and asked for a refund they refused. They said they would fix it. They drove it back to me, with blackout out window film ripped and denied knowledge (the black out windows were perfect when we dropped the car to be fixed, ). Problems are still persisting as well as a new problem. They are still refusing to refund me for the car. In my opinion AVOID THIS DEALERSHIP

  • 5

    Strongly Recommended

    By Muhammad M on 24 September 2018 | Purchase not verified

    Very professional service by an honest team. I got the Astra in much better than expected condition. I will surely a returning customer of Surrey Autos

    Reply from Surrey Autos Limited on 03/01/19

    Thanks Muhammad, it was a pleasure meeting you and i'm glad you're happy with the Astra!

  • 5

    Excellent Service

    By Zein S on 19 September 2018 | Purchase not verified

    Excellent service, good price. After driving for over a month, I can confidently say that the condition of the car is also fantastic.

    Reply from Surrey Autos Limited on 03/01/19

    Thank you Zein, we do our best to provide a reliable service with reliable vehicles.

  • 5

    Easy transaction & great service

    By Tim S on 03 July 2018 | Purchase not verified

    Easy to deal with when searching for a car with my parents Fixed a couple of small issues with the car by lunchtime next day, having seen it on a Sunday. No dramas over unexpected delay (from my side) on payment, even delivered the car locally for me. Based on this purchase would buy from again.

    Reply from Surrey Autos Limited on 03/01/19

    Brilliant detailed review Tim, we always have a reliable car for you here at Surrey Autos!

  • 5


    By Flori O on 24 January 2018 | Purchase not verified

    Very friendly staff and helpful ¿ they help me to find insurance aswell for the car.

    Reply from Surrey Autos Limited on 03/01/19

    Thanks Flori, we always do everything that we can to help :)

  • 5

    Peace of mind

    By Sam S on 29 November 2017 | Purchase not verified

    Surrey Autos provided a very reasonable service from start to finish. It appears that they are very conscious about the quality of the cars they keep, and are very honest about any shortcomings. While it is difficult to trust dealers in general, their sales staff established a rapport which I felt very comfortable with. They also don't try to oversell you a vehicle. Overall, my transaction with them was with a heavy peace of mind, and satisfaction.

    Reply from Surrey Autos Limited on 03/01/19

    Sam, this is a brilliant review thank you. We provide the most honest service possible and your experience certainly reflects that!

  • 5

    Excellent Service

    By paul s on 06 November 2017 | Purchase not verified

    Thankyou for the lovely car ... the owner was very helpful.. grear customer Service :)

    Reply from Surrey Autos Limited on 03/01/19

    Thanks Paul, was great to meet you and i'm glad you like your car!

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